Product Guarantee 

  1. Subject to the terms and conditions of this Guarantee, Sanlink Ltd., (or its manufacturer) warrants that TTC Urethane cushion buffers (“product”) will be fit for purpose and free of defects caused by faulty material or faulty manufacturing when sold. When the products are used for their intended purpose, installed according to guidance given by TTC Co. at the time of purchase and maintained to an acceptable standard as set out in any accompanying documentation with the product, the product will be in warranty for the lifetime of the product (“2 years warranty from the date of purchase ((Warranty Period”))), subject to the terms and conditions of this Guarantee.
  1. During the Warranty Period, TTC Co. guarantee that TTC Urethane cushion buffer:-
  • when installed correctly with correct size, will not deform under the weight of normal use.
  • will continue to provide cushion absorb effect
  • will resist extreme harsh weather (±100°C).
  • will not degrade or deteriorate.
  • only the buffer will be yellowed by passing time
  1. Under no circumstances shall Sanlink Ltd (or its manufacturer’s) liability under this Guarantee extend to direct, indirect or consequential damages, arising from incorrect installation of TTC Urethane cushion buffer.
  1. Sanlink Ltd (or its manufacturer) must be informed in writing prior to the Buyer taking any actions against a complaint.
  1. The Guarantee set out above is given by Sanlink Ltd (or its manufacturer) subject to the following conditions:

5.1. Sanlink Ltd (or its manufacturer) will be under no liability in respect of any defect arising from fair wear and tear, willful damage, negligence, abnormal working conditions, failure to follow its manufacturer’s instructions (whether oral or in writing),

5.2.  the Guarantee provided above does not extend to any product not supplied by Sanlink Ltd, in respect of which the Buyer will only be entitled to the benefit of any such warranty or guarantee as is given by the relevant manufacturer.

6. A claim by the Buyer which is based on any defect in the quality or condition of the products or their failure to correspond with specification must, whether or not delivery is refused by the Buyer,

be notified to Sanlink Ltd within:

(a) 2 days from the date of delivery; or

(b) where the defect of failure was not reasonably apparent on inspection, within a reasonable time after discovery of the defect or failure.

7. If delivery is not refused, and the Buyer does not notify Sanlink Ltd accordingly, the Buyer will not be entitled to reject the Goods and Sanlink Ltd will have no liability for such defect of failure.

8. Where a valid claim in respect of any of the products which is based:

 (a) on a defect in quality or condition of the product; or

 (b) their failure to meet specification, is notified to Sanlink Ltd  in accordance with the terms of this Guarantee, Sanlink Ltd may (in its entire discretion):

 (i) replace the products or the part in question free of charge; or

 (ii) refund to the Buyer the price of the products or

a proportionate part of the price, in which case Sanlink Ltd will have no further liability to the Buyer.

If replacements products are supplied, the Guarantee will be enacted from the time of delivery of those new Goods.

This Guarantee is provided in accordance with the terms and conditions contained herein and are supplemental to the Terms and Conditions of sale of Sanlink Ltd, which apply to the sale and purchase of the products in substitution for any other terms and conditions and shall override any provision of this Guarantee.